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Luxury Vinyl Plank

A high-quality and versatile option for flooring

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Product details
  • Affordable compared to hardwood or stone flooring
  • Durable and resistant to wear and tear
  • Easy to clean and maintain
  • Available in a wide range of colors, patterns, and textures
  • Resistant to moisture, making it ideal for high-humidity areas like bathrooms and kitchens
  • Comfortable underfoot and quieter than hardwood or tile
  • It can mimic the appearance of natural materials like wood or stone
  • Available in Glue-down & Click system
  • Available thickness : 2 ~ 10mm
SPEC PDF
  • Clean the SPC luxury vinyl flooring regularly using a soft broom, vacuum with a soft brush attachment, or a damp mop. 
  • Avoid abrasive brushes or harsh cleaning tools that may scratch the surface.  
  • Wipe up spills promptly with a soft, absorbent cloth to prevent stains and potential damage. 
  • Use a mild, pH-neutral cleaner for stubborn stains. Avoid harsh chemicals. 
  • Place protective pads under furniture legs to prevent scratches. 
  • Use caution when moving heavy furniture or objects to prevent damage to the flooring. 
  • Minimize direct exposure to prolonged sunlight, as it may cause fading over time. 
  • Maintain a stable indoor environment, avoiding extreme temperatures. 
  • Use doormats and rugs in high-traffic areas to reduce wear. 
  • While SPC is water-resistant, avoid prolonged exposure to standing water. Wipe up water promptly.

COMBINA GLOBAL offers a warranty on all SPC Luxury Vinyl Flooring products, covering any manufacturing defects in materials and workmanship for 10 years (Limited Commercial Warranty) and 25 years (Limited Residential Warranty) from the date of substantial completion of the installation work. This warranty is governed by the terms and conditions outlined below, along with COMBINA GLOBAL’s general warranty policies. It is important to note that this warranty does not extend to damages caused by improper installation, accidents, mishandling during transportation, or failure to adhere to COMBINA GLOBAL’s care and maintenance guidelines, available on our website.

Warranty Claim Procedure

 

To initiate a warranty claim, please follow the steps below:
  • Contact Us: Reach out to COMBINA GLOBAL’s customer service team with your warranty claim.
  • Required Documentation: Each warranty request must include:
    – Proof of Purchase
    – A brief written description of the defect
All warranty claims will be managed at COMBINA GLOBAL’s manufacturing facility, provided that the product is returned to COMBINA GLOBAL. Please note that COMBINA GLOBAL will not cover transportation or installation costs, nor be responsible for any damages incurred during transit.
Terms & Conditions
This warranty is valid exclusively for the original purchaser and cannot be transferred unless specifically stated otherwise. The warranty will not apply in the following situations:
  • Improper Installation or Use: The product or any of its components fail due to improper installation, misuse, negligence, or non-compliance with COMBINA GLOBAL’s care and maintenance guidelines, as detailed on our website.
  • Damage from External Factors: Damage resulting from water exposure, moisture, excessive heat, or the use of improper cleaning agents. Any alterations or modifications made to the product after installation are not covered.
  • Wear and Tear: Normal wear and tear, including scratches, dents, or color fading, is not covered by this warranty.
  • Subfloor Issues: Any issues arising from an improperly prepared or unsuitable subfloor are excluded from this warranty.
  • Exposure to Sunlight: Prolonged exposure to direct sunlight may cause fading. Use appropriate window coverings or UV protectant films to mitigate this risk.
  • Furniture and Heavy Objects: Damage caused by moving heavy furniture or objects without adequate protection, such as protective pads under furniture legs, is not covered.

Exclusions:

  • This warranty does not cover damage resulting from heavy impact, rolling loads, or any other external forces that exceed the recommended usage for residential or commercial settings.
  • Flooring installed in areas exposed to excessive moisture or humidity, such as bathrooms or basements, without proper moisture barriers, is not covered under this warranty.
  • Any damage caused by the use of harsh or corrosive chemicals.

For more information on our care and maintenance guidelines or to submit a warranty claim, please visit our website or contact our customer service team.

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